Smith, Margaret, Jill Conte, and Samantha Guss. “Understanding Academic Patrons’ Data Needs through Virtual Reference Transcripts: Preliminary Findings from New York University Libraries”. IASSIST Quarterly 40, no. 1 (September 20, 2016): 20. Accessed December 21, 2024. https://iassistquarterly.com/index.php/iassist/article/view/624.